Dean & Nancy on 22 Achieves Higher Average Spend Per Cover with OpenTable

Fast facts

	Restaurant name: Dean & Nancy on 22
	Type of restaurant: Independent
	Location: Sydney, CBD
	Year founded: 2021

Dean & Nancy on 22 is a cocktail bar and restaurant that offers an experience like no other in Sydney. Run by the acclaimed team behind Maybe Sammy, the popular hotspot was recognized as the best bar in Australasia in the World’s 50 Best Bar Awards. Perched on the 22nd floor in the heart of the CBD, it offers a panoramic view of the city’s skyline, making it a perfect spot to watch the sunset and the city come alive.

The bar is known for combining mid-century decadence with modern details. Restaurant Manager Stefano Filardi explains, “When it’s full of people and the energy is incredible, the lighting, the team behind the bar shaking cocktails – it’s just magical.” Though it’s warm and intimate, Dean & Nancy also has a decidedly cosmopolitan vibe. “If you look at the venue,” Stefano says, “it reminds you a little bit of New York, Tokyo – it feels very international.”

Underpinning the buzzing energy and smooth-flowing service at Dean & Nancy is OpenTable’s Restaurant Management Software. “The platform and the whole team from OpenTable supported us from day one. From a business point of view, OpenTable reservations generate a way higher average spend per person than walk-ins, which incentivises us to use the app and capture more business.” Indeed, Stefano reports that OpenTable diners spend more on average than walk-ins.

Fast facts

	Restaurant name: Dean & Nancy on 22
	Type of restaurant: Independent
	Location: Sydney, CBD
	Year founded: 2021

Dean & Nancy on 22 is a cocktail bar and restaurant that offers an experience like no other in Sydney. Run by the acclaimed team behind Maybe Sammy, the popular hotspot was recognized as the best bar in Australasia in the World’s 50 Best Bar Awards. Perched on the 22nd floor in the heart of the CBD, it offers a panoramic view of the city’s skyline, making it a perfect spot to watch the sunset and the city come alive.

The bar is known for combining mid-century decadence with modern details. Restaurant Manager Stefano Filardi explains, “When it’s full of people and the energy is incredible, the lighting, the team behind the bar shaking cocktails – it’s just magical.” Though it’s warm and intimate, Dean & Nancy also has a decidedly cosmopolitan vibe. “If you look at the venue,” Stefano says, “it reminds you a little bit of New York, Tokyo – it feels very international.”

Underpinning the buzzing energy and smooth-flowing service at Dean & Nancy is OpenTable’s Restaurant Management Software. “The platform and the whole team from OpenTable supported us from day one. From a business point of view, OpenTable reservations generate a way higher average spend per person than walk-ins, which incentivises us to use the app and capture more business.” Indeed, Stefano reports that OpenTable diners spend more on average than walk-ins.

Elevate Your Restaurant’s Reputation with Memorable Guest Experiences

Though this significant boost to revenue is a clear advantage, Stefano says the table management system’s benefits extend far beyond spend per person. “OpenTable has been very helpful in creating experiences for our venue. We have two running at the moment.”

OpenTable’s restaurant reservation software makes it easy to set up these special occasions, and in Stefano’s experience, they’re a hit with diners. “While you’re making the reservation on the platform, you see the experience. It makes people curious, and from a business point of view, it’s very helpful in attracting more guest attention.”

By September 2022, the Dean & Nancy Team were preparing for something truly special. As Stefano explains, “We started on the beautiful challenge of making a great New Year’s Eve. Thanks to the platform, we literally sold out in just a few weeks. And it was incredible to see so much demand.”

Driving More Daily Revenue with the OpenTable for Restaurants Table Management System

Returning to the core reason behind his appreciation for OpenTable’s restaurant management software, Stefano says, “As a restaurant manager, one of my jobs is obviously to drive more revenue every day. Using the right platform will support you to do that.”

For Dean & Nancy on 22, the right platform is OpenTable. “What we love about the platform is that they help us have a lot of flexibility. OpenTable helps us maximise and tailor the experience. To drive more revenue is a big job, and it’s great to have a tool like OpenTable that can make your life easier.”

Elevate Your Restaurant’s Reputation with Memorable Guest Experiences

Though this significant boost to revenue is a clear advantage, Stefano says the table management system’s benefits extend far beyond spend per person. “OpenTable has been very helpful in creating experiences for our venue. We have two running at the moment.”

OpenTable’s restaurant reservation software makes it easy to set up these special occasions, and in Stefano’s experience, they’re a hit with diners. “While you’re making the reservation on the platform, you see the experience. It makes people curious, and from a business point of view, it’s very helpful in attracting more guest attention.”

By September 2022, the Dean & Nancy Team were preparing for something truly special. As Stefano explains, “We started on the beautiful challenge of making a great New Year’s Eve. Thanks to the platform, we literally sold out in just a few weeks. And it was incredible to see so much demand.”

Driving More Daily Revenue with the OpenTable for Restaurants Table Management System

Returning to the core reason behind his appreciation for OpenTable’s restaurant management software, Stefano says, “As a restaurant manager, one of my jobs is obviously to drive more revenue every day. Using the right platform will support you to do that.”

For Dean & Nancy on 22, the right platform is OpenTable. “What we love about the platform is that they help us have a lot of flexibility. OpenTable helps us maximise and tailor the experience. To drive more revenue is a big job, and it’s great to have a tool like OpenTable that can make your life easier.”

“From a business point of view, OpenTable reservations generate a way higher average spend per person than walk-ins, which incentivises us to use the app and capture more business.”

Stefano Filardi
Restaurant Manager

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