A better way to waitlist

The online waitlist lets guests get in line before they get to your restaurant.

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Relieve stress and congestion at the front door

Set your guests at ease and keep your staff safe when you offer your waitlist online.

  • Discourage crowded waiting areas by allowing guests to join the waitlist remotely
  • Notify parties that their table is ready with text messaging and avoid using shared buzzers

Get discovered and improve the waiting experience

Get seen online regardless of reservation availability, and keep waiting guests engaged and informed.

  • Attract walk-in guests on OpenTable and your restaurant website
  • Give your guests the freedom and convenience to wait from anywhere
  • Provide guests with a real-time place in line, and reduce waitlist abandonment

Easy for your guest to join and your staff to manage

Online waitlist guests appear alongside your in-house parties, for one, easy to view and manage, list.

  • Control if and when your waitlist is offered online, and quickly pause online availability.
  • See estimated wait quotes for online parties based on the tables in your dining room.
  • Adjust wait quotes and parties as needed to organise and efficiently run the wait.

How it works

Join our reliable, easy-to-use restaurant management platform

The largest, most valuable diner network
Connect to diners when you need them most, so you can maximise revenue and repeat business.

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Manage your business with intuitive tools and actionable insights you can rely on.

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Serving over 50,000 restaurants, our industry experts help you achieve success.

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