Get started on OpenTable

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Running a restaurant is hard work. We’re here to help.
Consider this your one-stop shop of resources to reference as you get started with OpenTable.

Build your
online
presence

Fill seats

Streamline
your
operations

Run a
smoother
front of
house

Drive more
revenue

Deliver
personalized
service

Manage your
reputation

Explore more
resources

Get your online presence in shape

Tell your diners where to make a reservation

Download the “We’re on OpenTable” digital kit to let guests know where to find your restaurant. The kit includes a badge to use in your emails, website and social channels.
Download the kit →

Make it easy for guests to book directly from your website

Add the OpenTable reservation widget to your site. It’s a win/win — you drive more reservations and save per cover.
Learn how →

Keep people informed on what’s new at your restaurant

Make your OpenTable profile as engaging as possible. Write a thorough description, list popular dishes, note unique features of your restaurant, and upload your best photos.
Learn how →

Fill empty seats

Tap into the OpenTable dining network—more than 31 million guests seated via online reservations each month—and discover marketing tools at your fingertips.

Streamline your operations

Maximize seatings and take full control over your availability.

Optimise your floor plan and shifts
Set up your availability for the beginning, middle and end of each shift
Control the flow of your dining room with reservation cover pacing
Prevent your staff from getting slammed by setting limits and rules for large parties
Maximise seatings by analysing your turn times and fine-tuning your settings
Understand your peak and quiet times using the shift occupancy report

Run a smoother front of house

Spend less time at the host stand and more time on the floor by using OpenTable’s features for setting and managing guest expectations.

Prep for every shift with useful planning tools
Manage your walk-ins with ease
Offer up an online waitlist to avoid crowding the host stand
Set the right expectations with guests by customising your booking policies
Integrate your POS system so you can run smoother shifts with automatic table statusing

Learn more

Drive more revenue

Driving revenue outside of reservations can make a big difference to your bottom line. With OpenTable, you can promote special experiences, takeout and delivery.

Create and manage dining experiences, like tastings, classes and special menus
Highlight your gift card offering and takeaway and delivery< options to drive more revenue

Deliver personalised service

Create in-depth guest profiles and treat every table like a regular.

Tailor your diner’s experience, by creating guest profiles and tags with their specific preferences
Get your POS talking to OpenTable so you can connect reservations to revenue, and easily recognise loyal guests and big spenders

Manage your reputation

Make guests feel heard. Strengthen your reputation and improve service by understanding and responding to guest feedback.

Manage your reviews in one place across the most popular review sites like Google and Facebook
Get direct feedback from diners through customisable, branded post-dining surveys
Gain deeper insight into your restaurant’s performance through review benchmarks, keyword search, and sentiment analysis
Keep a pulse on your reputation with daily and weekly feedback reports on your reviews and ratings

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OpenTable’s Reporting

Gain key insights into your business directly through OpenTable! OpenTable’s Reporting provides you an intuitive, easy to use, reporting platform that connects you with data to drive your business success.

Learn more