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What’s new on OpenTable

Check out all the exciting new features that helped restaurants succeed.

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Hospitality is at the heart of GuestCenter

Use new OpenTable features to create the best dining experience to get guests back through the door.

  • Enhanced diner profiles let OpenTable diners tell you more about themselves, and birthdays and anniversaries are auto-tagged, so you never miss a special occasion. Take a look >
  • New icons for special events make it easier for you to know the occasion. See more >
  • Reservation email confirmations help you cut down on late cancels and no shows, automatically. Learn how >
  • Publicly responding to reviews ensures you close the loop with all your guests and keep them coming back. Check it out >

Streamlining your operations is a key to success

Each shift should be seamless — check out these new features that can help you out.

  • The new look and feel to GuestCenter makes in-service usability a breeze. A new look for statuses, table assignments and table conflicts allow you to easily identify when to take action and get a quick overview of how parties are progressing before and during a shift. See it now >
  • With the newly added List View, you can extend your guest list to see more parties at a time to better manage your waitlist and reservations. View how >

Insights you can act on

Use OpenTable to gain new insights and build a better business.

  • Find out who your most frequent guests are, enabling you to provide better hospitality and take your marketing to the next level. Watch the video >
  • Track your first time visitors over time and understand which channel is most effective at new diner acquisition. See how >
  • Use shift occupancy data to gain insight into how full your restaurant is compared to the past: on a week, day or shift view level. Easily identify when you are trending up or down. Learn more >
  • Understand how your business is growing and changing over time with monthly reports in the owner app. You’ll see cover insights for the entire month and how these compare to the past, so you can make informed decisions. Take a look >

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