Industry expertise

Everything you need to know about tools and tech for restaurants

Everything you need to know about tools and tech for restaurants

Digital tools can streamline almost every aspect of running a restaurant business. Here’s an overview of popular tech tools you might want to consider to improve efficiency and make your life a little easier. Having the right tools will also help you to adapt to changing hospitality trends.
How to be a good restaurant host for your guests and guest data

How to be a good restaurant host for your guests and guest data

Data makes the digital world go around. Businesses in nearly all industries use customer insights to understand what their customers...
Australia’s top 4 restaurant industry trends for 2021

Australia’s top 4 restaurant industry trends for 2021

After an incredibly tough year for Australia’s hospitality industry, 2021 will likely serve up similar challenges — and the beginning...
Two guests checking in with their restaurant reservation while the server is assigning their table looking at a tablet

How to maximise seating capacity and drive revenue with COVID restrictions

Empty dining rooms are hopefully a thing of the past, at least in Australia as COVID-19 restrictions ease across the...
Restaurant customers sitting at a table outdoor

10 tips to offer the best outdoor restaurant experience

Of the many issues raised during this global pandemic, one constantly debated question is how to bring people back to...
Throwback Thursday: 8 valuable takeaways from The Welcome Conference 2017: Conflict and Change.

Throwback Thursday: 8 valuable takeaways from The Welcome Conference 2017: Conflict and Change.

There’s something about The Welcome Conference that is simply quite inspirational and universal. Which is why we’re sharing some great…
The challenges facing the Australian restaurant industry – and how to overcome them

The challenges facing the Australian restaurant industry – and how to overcome them

There is little doubt that the restaurant industry can be a tough game. At times the challenges can seem insurmountable.…
Opening a restaurant – Make sense of where you are

Opening a restaurant – Make sense of where you are

OpenTable partnered with Kristen Hawley, founder of the popular Chefs + Tech newsletter, to create the How to Grow & Thrive in the Restaurant Business e-book, the ultimate guide to serving guests and growing your business at every phase of a restaurant’s lifecycle. We’re sharing excerpts from each stage, so follow along and download the whole guide here.