ResPAK System Requirements

ResPAK by OpenTable Hardware Specification

System Requirements

Server specifications are subject to the size of your ResPAK by OpenTable program, and the number of concurrent users accessing ResPAK by OpenTable.

The below outline a general set of recommendations for hosting ResPAK by OpenTable On-Premise. If there are any queries related to the below recommendations, please contact an OpenTable Australia Representative to discuss your server requirements or for any other performance related queries.

The ResPAK by OpenTable Server environment operates with the following versions of Microsoft Windows:

  • Windows 10
  • Windows 8.1
  • Windows 7
  • Windows Server 2008
  • Windows Server 2008 R2
  • Windows Server 2012
  • Windows Server 2012 R2
  • Windows Server 2016

Recommended Server Specifications

Small Server Recommendation 1-4 Restaurant Areas, 1-10 Concurrent Users

Intel® i3-4160 (or equivalent) or greater 4 GB RAM (DDR3-1333) 120 GB HDD

Medium Server Recommendation 5-9 Restaurant Areas, 11-20 Concurrent Users

Intel® i5-4690K (or equivalent) or greater 8 GB RAM (DDR3-1600) Separate (RAID) Volume for Database - 120 GB Separate (RAID) Volume for Backups - 120 GB

Large Server Recommendation 10-15 Restaurant Areas, 21-30 Concurrent Users

Intel® Xeon® E3-1231V3 (or equivalent) or greater 16 GB ECC RAM (DDR3-1600) or greater Separate RAID Volume for Database - 320 GB Separate RAID Volume for Backups - 320 GB Separate HDD for Temporary Storage - 120 GB

X-Large Server Recommendation Please contact an OpenTable Australia Representative to discuss the server requirements for environments larger than 16 areas, or more than 31 concurrent users.

ResPAK by OpenTable Client Requirements

You can deploy ResPAK by OpenTable Client workstations onto a Mac computer by installing a suitable windows emulator, such as Parallels. To find out more about using ResPAK by OpenTable on your Mac, please contact an OpenTable Australia Representative.

The Client environment operates with the following versions of Microsoft Windows:

  • Windows 10
  • Windows 8.1
  • Windows 7
  • Windows Server 2008
  • Windows Server 2008 R2
  • Windows Server 2012
  • Windows Server 2012 R2
  • Windows Server 2016

Workstation System Requirements

Intel® Pentium® IV Processor, 2.4GHz or greater 1 GB RAM Allow 5 GB of free disk space Screen Resolution: 1024 x 768 pixels at a minimum of 16 bit colours

Email, SMS and Security requirements

EMAILS ResPAK by OpenTable enables automatic emails to be sent from the Program for Reservation Acknowledgments, Reminders & Appreciation. Emails are automatically mail merged and sent directly to the specified Email Server. This facility can be switched on or off from within the ResPAK by OpenTable Program.

Email Requirements: - Internet Access - Access to SMTP Server

SMS ResPAK by OpenTable enables automatic SMS (Mobile Telephone) Messages to be sent from the Program for Reservation Acknowledgments, Reminders & Appreciation. This facility can be switched on or off from within the ResPAK by OpenTable Program.

SMS Requirements: Internet Access

Security User Groups and Users can be defined in the System. Detailed List of Access rights can be set for each User/User Group. Audit Trail records all Transactions on a daily basis. (Sent to File) Backup System can take a backup of the database as frequently as needed, by default your database will backup daily though the frequency can be adjusted at System Administrators discretion.

ResPAK by OpenTable client workstations can communicate to the ResPAK by OpenTable server using SSL, thereby ensuring all packets transferred between the ResPAK by OpenTable Server and Clients are secure.