Prepare for Mother’s Day – One of the Busiest Days of the Year for Restaurants

Out of all the ‘holidays’ we celebrate, it’s safe to say that spoiling our parents is probably the most satisfying. Let’s face it, being a mum or dad is a tough job, so taking a day to recognise this and treat them to some top nosh and pampering is definitely a good thing.

This year, Mother’s Day falls on Sunday 14 May and with only a few weeks to prepare we look at some suggestions to help treat mums, partners and grandmothers to a meal to remember.

Content has been edited for the Australian blog

Timing can be everything

Most families dine out for Mother’s Day making it one of the busiest days of the year for restaurants. According to the National Restaurants Association in the U.S., about 80 million adults will spend Mother’s Day outside of their homes and 55% of these will dine in restaurants. Out of the total number, 55% will celebrate by going out to dinner, 34% will go to lunch, 30% for Brunch and 12% of them will have breakfast.

In a restaurant, the key to a successful Mother’s Day is knowing your clientele and planning your offering to suit them. There’s no point doing breakfast, lunch and dinner if all your bookings are going to be for the morning and you will be empty by 2pm. There is also no point in offering too many menus when one specially-selected and carefully-promoted menu is enough.

Making it special

The most effective method to making a special Mother’s Day experience in your restaurant is to control your food offering to a limited number of dishes, focus on how you can add value and having a strategy in place to keep children entertained; happy kids equals happy parents.

Whether you offer breakfast, brunch, lunch, afternoon tea or dinner, promoting your special ‘Mother’s Day Menu’ ahead of time is essential. Announce your opening hours and menu online on your website and/or social media platforms at least two weeks before the day – family occasions are always organised so bookings will be imminent. Sharing the menu online creates excitement and inviting diners who’ve booked to share it with their mums will make the event more special.

Room presentation is key and will add to the overall enjoyment. Fresh flowers do a lot to create mood and having some on each table will definitely benefit the experience. You can never have enough flowers.

A drink for mum on arrival would be an added bonus, if possible, and great way to start the meal. Another idea is offering petit fours (wrapped in cellophane) to mums at the end of the meal as a take home souvenir or a discount on mum’s meal.

If you do not have them in your restaurant already, getting some kids high chairs for the day would be a good idea. Create a corner in your restaurant that is for ‘kids only’ to keep them busy doing quiet activities such as drawing or making cards for mum and will give parents some time to themselves, perhaps between courses or at the end of the meal.

Meal planning

The creation of a Mother’s Day Menu, separate from your usual menu, offer regulars something new to look forward to. Creating a few dishes that are family friendly and appeal to many is key. Keep the menu light and offer a few dessert options, even if you’re just offering breakfast or brunch, as your diners will be in the mood to celebrate!

Half portions will serve as a kids menu rather than creating specific dishes for children, but be prepared for special requests for children or special dietary requirements.

Remembering the moment

Ask your diners to post a group photo of the people at their table on your social media pages with #mothersday for a chance to win a voucher for dinner or some other prize – it’s only a few weeks to Easter so a hamper or egg would be a good idea. This is a clever way to get marketing on the day, but also to get families to share the moment and have something to remember their visit.

 

Stories See all
How to Plan for a COVID Festive Season

How to Plan for a COVID Festive Season

In any other year, ask someone in the hospitality industry how they are during the festive season and you usually...
Hilary McNevin
Communication in a COVID-Compliant World

Communication in a COVID-Compliant World

Parts of Australia are currently operating under different stages of COVID-19 restrictions, but one thing is common throughout; the lines…
OpenTable Australia
Local Insights: Tap into industry trends and benchmark reporting to reopen with confidence

Local Insights: Tap into industry trends and benchmark reporting to reopen with confidence

As cities reopen and people start to dine out again, it’s difficult to gauge what’s happening locally, whether other restaurants…
OpenTable Australia
Local Insights: Tap into industry trends and benchmark reporting to reopen with confidence

Local Insights: Tap into industry trends and benchmark reporting to reopen with confidence

As cities reopen and people start to dine out again, it’s difficult to gauge what’s happening locally, whether other restaurants…
OpenTable Australia
Eating out after COVID-19: OpenTable diners weigh in [INFOGRAPHIC]

Eating out after COVID-19: OpenTable diners weigh in [INFOGRAPHIC]

As the coronavirus pandemic shakes the restaurant world, restaurateurs everywhere are wondering how diners have shifted their habits and expectations…
OpenTable Australia