NEW: Diners Can Now Book Reservations Through OpenTable’s bot for Messenger

We’re always thinking about new ways to connect diners with great restaurants, whether they’re around the corner or around the world. Today, we are thrilled to introduce a new way to search and make restaurant reservations directly through Facebook Messenger! With OpenTable’s bot for Messenger, diners can make reservations at any of our 40,000+ restaurants worldwide right in Messenger through the new Chat Extensions feature.

OpenTable’s bot for Messenger allows diners to search and suggest available restaurants to friends as well as make reservations without leaving Messenger. It’s an easy, collaborative way to pick the perfect spot for a friend’s birthday dinner, a reunion lunch, or an upcoming trip. It’s never been easier to plan a meal out — and for operators, it’s yet another way to get your restaurant in front of potential guests looking for a place to go.

“We’re delighted that now our millions of diners will have the ability to plan and book restaurant reservations with their Facebook friends at home and around the world all within Messenger,” noted Catherine Porter, Senior Vice President of Strategy and Business Development at OpenTable. “We hope this service helps diners more easily collaborate on dining plans by sharing restaurant suggestions and coordinating a reservation all in one place.”


Here’s how it works:

  1. From any Messenger conversation, diners can select the OpenTable bot by tapping the Chat Extensions icon (+) on the bottom left of the Messenger app.
  2. Diners pick an available restaurant to recommend and share with friends.
  3. Once they have picked a place to go, they can book a table.
  4. Diners share the restaurant reservation confirmation with friends.

“Dining out is such a social activity and millions of people are already using Messenger and social media to connect with friends to discuss their dining plans. The OpenTable bot for Messenger is a natural extension of this making planning and booking together even easier,” added Catherine.

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