How to Grow and Thrive

How to find— and hold on to—good staff

How to find— and hold on to—good staff

It’s an ongoing problem in hospitality that’s been exacerbated during the pandemic: finding and holding on to good staff. We...
Hilary McNevin
3 ways to generate more restaurant revenue with actionable data

3 ways to generate more restaurant revenue with actionable data

Research by the Boston Consulting Group revealed that using data analytics in a strategic way can increase restaurant revenue by...
OpenTable Australia
Everything you need to know about tools and tech for restaurants

Everything you need to know about tools and tech for restaurants

Restaurants have historically been known to run on a patchwork of paper systems involving notebooks, back-of-the-napkin calculations, information owners and...
OpenTable Australia
How to boost restaurant revenue with OpenTable POS integration

How to boost restaurant revenue with OpenTable POS integration

The difference between success and failure in Australia’s restaurant industry is paper thin. With an average pre-pandemic profit margin of...
OpenTable Australia
How to reduce no-shows at your restaurant

How to reduce no-shows at your restaurant

No-show diners have been a thorn in the side of restaurateurs for years. The problem became even worse during the...
OpenTable Australia
How to make the most of QR codes

How to make the most of QR codes

The QR code; each its own unique mosaic block of black and white squares has become as ubiquitous as wearing...
Hilary McNevin
How to deal with negative reviews

How to deal with negative reviews

Gone are the days when restaurant owners only had to worry about impressing a handful of newspaper critics. Now, with...
OpenTable Australia
How to Plan for a COVID Festive Season

How to Plan for a COVID Festive Season

In any other year, ask someone in the hospitality industry how they are during the festive season and you usually...
Hilary McNevin
Making diners choose you: 7 things we learned from the Sydney Industry Series

Making diners choose you: 7 things we learned from the Sydney Industry Series

The recent OpenTable Industry Series in Sydney brought together a group of hospitality experts for an enlightening conversation about what…
OpenTable Australia